Free Shipping
We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses.
Lost or Missing Packages
🔍 Handling Lost Packages
- Incorrect Address: Sweetiemeow is not liable for orders placed with incorrect addresses. Ensure your billing and shipping details are accurate before completing your purchase.
- Our Mistake: If we’ve made an error, we will take full responsibility and send you a replacement order at no charge.
Customs Duties
💰 Customs Fees
We are not responsible for any customs fees once items are shipped. By purchasing our products, you agree that your order may incur customs fees upon arrival in your country.
Estimated Shipping Times
Note: We have different shipping methods and choose the fastest method to ship your items, the estimated time of receiving the shipment is as shown in the table below:
⏱️ Shipping Duration by Region:
|
Location |
Estimated Shipping Time |
|---|---|
|
United State |
8-14 Business days |
|
Europe |
6-14 Business days |
|
Canada |
8-15 Business days |
|
Australia, New Zealand |
8-15 Business days |
|
Central & South America |
12-50 Business days |
|
Asia |
10-50 Business days |
|
Africa |
20-60 Business days |
Max delivery time – 45 business days.
*This doesn’t include our 2-5 day processing time.
*All shipping times exclude clearance/customs delays
Tracking Information
🔗 Order Tracking
You’ll receive an email with a tracking number once your order ships. Note that tracking may not always be available for free shipping.
📫 No Tracking Information?
For some shipping companies, tracking information updates within 2-5 business days. If your tracking info isn’t available after 5 days, please contact us.
Multiple Shipments
📦 Multiple Packages
For logistical reasons, items in the same order may be shipped separately, even if you’ve requested combined shipping.
Contact Us
📧 Need Help?
If you have any other questions, please contact us, and we will do our best to assist you